Delivery information

How it works

1. Pick your items and view basket

Browse our online products and add the items you want to order to your basket. When you’re ready to check out, go to your basket

2. Choose a delivery method

We offer store pick-up from all our stores and deliver to a range of postcodes both in the North East and Manchester

3. Stay updated by email or text

Once you’ve chosen a time and date for your order we’ll prepare your food and let you know when it's out for delivery or ready to pick up

4. Enjoy your food!

When your delivery arrives we’ll place it on your doorstep contact-free. For store pick-up we’ll ask to see the code in your confirmation email

Delivery costs & zones

Our Newcastle Kitchen delivers Mon - Sun, 12pm - 2:30pm, 5pm - 9pm to NE1 to NE12, NE15 and NE21.

Postcode Delivery cost
Up to 1.5 miles £1.50
Up to 2.5 miles £2.00
Up to 3.5 miles £2.50
Above 3.5 miles £3.00

Ring the Newcastle Kitchen at: 0191 447 2980.

The minimum order value accepted is £12.00 (Free delivery for orders above £25).

Our Manchester Kitchen has currently postponed deliveries. When deliveries resume, the costs to each postcode are shown below:

The minimum order value accepted is £15.00. (Free delivery for orders above £25).

Postcode Delivery cost
Up to 1.5 miles £1.50
Up to 2.5 miles £2.00
Up to 3.5 miles £3.00
Above 3.5 miles £3.50

Same day collections are available from our Manchester Kitchen at M4 6BG. Made to order pre-orders for collection are now available from our Mosley St, Oxford St and Spinningfields stores.

Delivery costs & zones
COVID-19 safe / Contact free delivery

COVID-19 safe / Contact free delivery

Your delivery driver will knock, place your order at your door, call and wait nearby to make sure you receive it. All drivers will be wearing face masks and will be carrying bottles of hand sanitiser with them in their vehicles.

Sustainable delivery

All our fish is supplied from responsible sources. The vast majority of our food packaging and containers are recyclable. Simply rinse and recycle. If you cannot recycle, please pop it in the bin. In addition, we want our sushi and other products to arrive to you sustainably by delivering using our electric vans. 

Sustainable delivery